All posts by Steven Ferguson

Steven Ferguson is the patient management officer at Hello Health, the revenue generating EMR platform for primary care practices supporting practice vitality through patient engagement and electronic medical revenue.

Primary Care is A Conversation, Not A Lecture
I connected the dots between two experiences this week, and the headline of this post struck me as a big change. The first was a review of a new book by a Boston-based health care...

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What is Patient Management?
In the prior post I mentioned I was the “Patient Management Officer” here at Hello Health. One of the questions you get asked a lot when you’re a Patient Management Officer...

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About this blog, “Practice Made Perfect”
Think back to why you became a primary care doctor, what you thought the profession and the life would be like after the oppressive cost, hard work, and massive stresses of...

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Reimbursement for telehealth services: Hello Health technology
Q&A with Steven Ferguson, Patient Management Officer at Hello Health, about the technology behind reimbursment for telehealth services: "Small practices are essentially...

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Get Paid. Invoicing Made Easy
Recently we deployed a version of Hello Health that included a new invoicing feature. Sound mundane? Sound out of place? You can be forgiven for thinking so, except that our...

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