Both physicians and patients are naturally concerned with privacy and confidentiality of healthcare information. Hello Health uses the highest-level SSL (Secure Socket Layer) encryption and is fully HIPAA-compliant. Unlike e-mail, which relies on multiple file servers distributed across the Internet, we use a single, centrally-managed secure database for all provider-patient communications. Access to patient health and personal information is restricted to the patient and his/her care providers.
For more information about Hello Health’s security policies and protocols, you can download our Security Fact Sheet.