Hello Health Training Center

See how the Messages section of the Hello Health platform provides doctors with a convenient way to view and organize messages from patients, staff and other providers, all in the same place.

Discover the Membership section and learn how you can publish different membership statuses, the various plan available, how to include optional services per membership and much more.

Discover how the Hello Health platform allows you to share important information with your patients, including visit notes, documents, lab reports and patient education material.

See how to use all the administrative aspects of Hello Health such as the scheduling system, tasks, eFax, invoicing, and messages. You will also learn how to manage your admin section, conduct panel searches, create clinical decision reminders and more.

This training video shows you step by step how to merge your current patient records to remove any duplicate patient files that might be found in your system.

The Library section of your account allows you to store and share certain files with your patients, organize folders and much more, ensuring you can always provide relevant information to your patients.

This training module reviews the management of a Hello Health patient file. In this module, you will learn how to manage a patient’s electronic health record and how to update their demographics and insurance information.

The Hello Health platform allows you to navigate within patient appointments to see visit notes, custom events, cancellations or no-shows and anything else that is pertinent about the appointments themselves.

This training module reviews the documentation of a patient visit. After completing this module, you will understand how to document a patient visit, conduct a video visit, create a Custom Event record, export visit records and create and use templates.

Discover the Lab and eRx modules within Hello Health. This training module will show you how to utilize the Surescripts eRx integration and how to use Hello Health’s lab integration to send requisitions and receive results. You will also learn how to use the Orders dashboard to send or receive referrals and order radiology orders.

See how you can easily order labs directly from your Hello Health account. Input lab facilities that your clinic integrates with, choose the patient you want to order a lab for, set tests, billing and insurance information and send any clinical information you need directly to the lab facility.

Discover the various lab statuses and how to use the lab filters within the platform. This training module will also show you how you will receive lab reports within your account and how to easily share final results with patients.

This training module will show you how to use the Advanced Search section to create patient lists based on many different criteria. You can create and save queries based on visits, vitals, procedures and more.