Telehealth Training Center
The Hello Health staff is here to help all practices and their staff navigate the Telehealth solution to ensure it benefits both them and their patients. Below you will find many helpful training guides, videos and other resources available to you.
Videos
Hello Health User - Backline Training Videos
Video
Starting a Video Call with Patients
Backline Telehealth allows doctors to easily create and add patients to their Backline account and start secure video calls or chats with them.
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Video
Video Calling an External Contact
Discover how you can easily and securely start a video call or chat session with an external recipient directly in your Backline account.
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Backline Video Chat Training Videos
Video
Telehealth Training Video (Web)
See how you can easily and securely start a 1-on-1 chat or video session with a patient or external contact in Backline from your Web browser.
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Video
Telehealth Training Video (iOS)
See how you can easily and securely start a 1-on-1 chat or video session with a patient or external contact in Backline from your iOS device.
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Video
Telehealth Training Video (Android)
See how you can easily and securely start a 1-on-1 chat or video session with a patient or external contact in Backline from your Android device.
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Other Training Videos
Video
Quick Tutorial Video (Web)
See the ins and outs of the Backline Telehealth capabilities and how you can stay securely connected to your patients, directly from your Web browser.
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Video
Quick Tutorial Video (iOS)
See the ins and outs of the Backline Telehealth capabilities and how you can stay securely connected to your patients, directly from your iOS device.
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Video
Quick Tutorial Video (Android)
See the ins and outs of the Backline Telehealth capabilities and how you can stay securely connected to your patients, directly from your Android device.
Watch Video