Tackling Patient Collections with a Credit Card on File Program

Speaker: Mary Pat Whaley, Manage My Practice, LLC

Recent changes in healthcare mean more uninsured patients and high deductible policies in your payment mix. If you consider that the percentage of a bill that is a patient’s responsibility under their health plans has nearly doubled in recent years, the need for a well-oiled collections machine is becoming more of a priority – not to mention a challenge – for most medical practices.

This webinar illustrates how a Credit Card on File (CCOF) program can be an innovative and effective tool to help practices win the collections war. Topics covered include:

  • Industry changes and trends that mandate the need for practices to adopt a CCOF program
  • Common challenges, including getting buy-in from patients and staff members
  • Best practices from a practice management expert